Knowledge Base & Guides

Ottam Fleet Help Center

Find answers to common questions, operational guides, and connect directly with our support specialists.

Operator Getting-Started Guides

Everything needed to train dispatchers and run daily operations smoothly.

Quick-Start: First 5 Minutes

Step-by-step guide to adding your vehicles, registering your drivers, and scheduling your first taxi trip.

Preventing Double-Bookings

How Ottam's scheduling engine alerts you to overlapping bookings before an assignment is confirmed.

Offline-Ready Data Sync

Understand how your local data stays accessible offline and synchronizes automatically with PostgreSQL when connected.

Configuring WhatsApp Alerts

Setup driver assignment alerts and passenger journey receipts directly through WhatsApp.

Need live onboarding assistance?

Our support team assists with initial vehicle data import, driver training, and customized workflow walkthroughs.

Frequently Asked Questions

Everything you need to know about Ottam Fleet

Clear answers about fleet capabilities, vehicle limits, WhatsApp notifications, and billing.

Ottam replaces physical notebooks, calendar scribbles, and scattered WhatsApp message threads with a centralized digital workspace. You can schedule trips, assign drivers and vehicles, prevent overlapping double-bookings, record odometer readings and trip expenses, and monitor financial balances in real time.