Question 1

What does Ottam Fleet do?

Accepted Answer

Ottam replaces physical notebooks, calendar scribbles, and scattered WhatsApp message threads with a centralized digital workspace. You can schedule trips, assign drivers and vehicles, prevent overlapping double-bookings, record odometer readings and trip expenses, and monitor financial balances in real time.

Question 2

Who is Ottam Fleet built for?

Accepted Answer

Ottam is tailored for independent taxi owners, tour & travel agencies, tourist cab fleets, and small logistics operators in Kerala and across India who need reliable dispatch tools without the complexity of bloated enterprise fleet software.

Question 3

Do subscription plans restrict how many vehicles I can add?

Accepted Answer

No. All Ottam Fleet subscription plans (Lite, Pro, and Enterprise) include unlimited vehicles. You are not penalized or forced to upgrade simply because your fleet count grows.

Question 4

What is the difference between Ottam Lite, Pro, and Enterprise?

Accepted Answer

Ottam Lite gives you core daily operations: trips, drivers, calendar scheduling, WhatsApp alerts, and expense tracking. Ottam Pro adds public tour package pages, web customer enquiry generation, and internal search tools ('Find Trips' and 'Find Drivers'). Ottam Enterprise is tailored for large multi-brand operations requiring unified reporting and AI-assisted workflows.

Question 5

How do WhatsApp notifications work?

Accepted Answer

When a trip is assigned or confirmed, Ottam can dispatch pre-structured WhatsApp alerts directly to your drivers (with pickup location, customer details, and reporting time) and to passengers (with driver details and vehicle number), saving hours of repetitive phone calls.

Question 6

What are tour package pages in Ottam Pro?

Accepted Answer

Ottam Pro allows travel agencies to create dedicated public service and tour package pages (e.g., 3-day Munnar-Thekkady tour or Kochi airport transfers). Potential tourists can view itinerary details and submit direct booking inquiries into your fleet inbox.

Question 7

What does 'Find Trips' and 'Find Drivers' mean?

Accepted Answer

These are internal operational discovery tools inside Ottam Pro that help dispatchers quickly filter available drivers according to license types, locations, and schedules, as well as locate unassigned trip bookings across your internal schedule.

Question 8

What do the AI capabilities in Ottam Enterprise do?

Accepted Answer

AI features assist fleet managers with operational summarization, shift handover notes, and financial trend identification. Ottam does not make unsupervised decisions; it provides intelligent assistance to help fleet owners make faster, informed dispatch choices.

Question 9

How do I get started and activate a subscription?

Accepted Answer

You can register directly or contact our onboarding team via WhatsApp or the contact form. Our team will verify your fleet setup, configure your dispatch preferences, and guide you through plan activation tailored to your fleet requirements.

Question 10

What is the cancellation and refund policy?

Accepted Answer

Ottam subscriptions can be canceled at any billing cycle. When canceled, your data remains safely accessible in read-only mode so you never lose past records. Review our Refund Policy page for complete details.

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Everything you need to know about Ottam Fleet